Microsoft has confirmed problems with accessing its Xbox gaming platform and Teams messaging app in the UK and Europe have now been resolved.
More than 1500 people in the UK reported issues with Xbox Live, according to the outage tracker Downdetector. A similar number also said there were problems with the Teams app.
It left some who had purchased the latest game in the Call of Duty series unable to play. But Microsoft said this had since been fixed.
An artificial increase in synthetic network traffic – whatever that is
On X, Microsoft said the services were impacted by ‘an artificial increase in synthetic network traffic’. Could someone please explain to me what this actually means…? Microsoft went on to say: ‘We’ve made configuration changes to remediate impact and after monitoring the service, we’ve confirmed the issue is now resolved.’ Microsoft previously said it had ‘identified some anomalies within our network infrastructure’. Really, what do these explanations actually explain?
Problem unique to UK & Europe
The problem was unique to customers in the UK and Germany, Microsoft had said earlier on Friday, but it was also reported, on social media, that people in Sweden, Finland and Poland had been unable to access services.
There were reports from both of these countries on Downdetector, as well as other European countries.