Microsoft Azure suffered a major global outage on 29th October 2025, disrupting services across industries and platforms

Microsoft outage

Microsoft Azure experienced a widespread outage on 29th October, beginning around 16:00 UTC, which affected thousands of users and businesses globally.

The disruption stemmed from issues with Azure Front Door, Microsoft’s content delivery network, and cascaded into failures across Microsoft 365, Xbox, Minecraft, and numerous third-party services reliant on Azure infrastructure.

Major retailers such as Costco and Starbucks, as well as airlines including Alaska and Hawaiian, reported system failures that hindered customer access and internal operations.

Users struggled with authentication, hosting, and server connectivity, with DownDetector logging a surge in complaints from 15:45 GMT onwards.

Microsoft acknowledged the problem on its Azure status page, attributing the outage to a suspected configuration change.

Full service restoration was achieved by about 23:20 UTC, though the timing coincided awkwardly with Microsoft’s Q1 FY26 earnings report, where Azure was reportedly highlighted as its fastest-growing segment.

The incident underscores the critical dependence on cloud infrastructure and raises questions about resilience and contingency planning.

As businesses increasingly migrate to cloud platforms, the ripple effects of such outages become more pronounced, impacting not just productivity, but public trust in digital reliability.

AWS has also experienced outage issues recently.

Xbox gaming platform goes offline

System outage

Microsoft has confirmed problems with accessing its Xbox gaming platform and Teams messaging app in the UK and Europe have now been resolved.

More than 1500 people in the UK reported issues with Xbox Live, according to the outage tracker Downdetector. A similar number also said there were problems with the Teams app.

It left some who had purchased the latest game in the Call of Duty series unable to play. But Microsoft said this had since been fixed.

An artificial increase in synthetic network traffic – whatever that is

On X, Microsoft said the services were impacted by ‘an artificial increase in synthetic network traffic’. Could someone please explain to me what this actually means…? Microsoft went on to say: ‘We’ve made configuration changes to remediate impact and after monitoring the service, we’ve confirmed the issue is now resolved.’ Microsoft previously said it had ‘identified some anomalies within our network infrastructure’. Really, what do these explanations actually explain?

Problem unique to UK & Europe

The problem was unique to customers in the UK and Germany, Microsoft had said earlier on Friday, but it was also reported, on social media, that people in Sweden, Finland and Poland had been unable to access services.

There were reports from both of these countries on Downdetector, as well as other European countries.