It is widely reported that HSBC‘s online banking system is experiencing some problems today, 24th November 2023.
According to the news reports, many customers are unable to access the app or the website or make payments.
The bank has acknowledged the issue and said it is working hard to fix it as soon as possible. Some users have also reported missing money from their accounts.
Downdetector, which tracks websites, showed more than 4000 people reported they could not access HSBC services.
‘It is impacting HSBC UK customers only – there is no impact to First Direct or M&S Bank customers’, a spokesperson for the bank said.